Frequently Asked Questions
Everything you need to know about your NAMED COLLECTIVE order.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International delivery times vary by location, usually arriving within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain limited-edition drops may be final sale.
How should I care for my garments?
To preserve the quality of our fabrics and prints, we recommend washing inside out on a cold cycle and hanging to dry. Avoid ironing directly on graphic designs.
Do you restock sold-out items?
Many of our collections are limited runs to maintain exclusivity. However, we occasionally restock core essentials. We recommend signing up for SMS alerts to be notified first.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.
Where can I find a size guide?
A detailed size chart is available on every product page. Our fits are generally oversized; if you prefer a more tailored look, we recommend sizing down.